Refund Policy
1. Subscription Refunds:
- Monthly Plans: If you are on a monthly subscription plan and decide to cancel within the first 14 days of your subscription, you are eligible for a full refund.
- Annual Plans: For annual subscription plans, if you choose to cancel within the first 30 days, you are eligible for a full refund.
2. Refund Eligibility:
- To be eligible for a refund, you must request it within the specified time frames mentioned above.
- Refunds are applicable only to the initial purchase and not for subsequent renewals or additional add-ons.
- Any refund requests made after the eligible period will be considered on a case-by-case basis.
3. How to Request a Refund:
- To request a refund, please contact our customer support team at contact@rusher.ai. Provide your account details and the reason for the refund request.
- Our team will review your request and respond to you within 5 business days with further instructions.
4. Non-Refundable Items:
- Certain items or services may not be eligible for refunds. These include any personalized or customized features, as well as any third-party fees or charges incurred during the subscription period.
5. Processing Time:
- Once your refund request is approved, please allow 30 days for the refund to be processed and reflected in your original payment method.
Please note that this refund policy is subject to change, and any modifications will be updated on our website. We encourage you to review our refund policy periodically to stay informed.
If you have any questions or need further clarification, please don't hesitate to reach out to our customer support team. We are here to assist you in the best possible way.